1Introduction
At Houses of Japan, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or subscribe to our services.
By using this website, you agree to this Privacy Policy.
2Information We Collect
When using our website or subscribing to our newsletter, we may collect the following information:
- Full name
- Email address
- Country of residence
- Property preferences (upon message forwarded through the form, for newsletter member only)
- Budget (upon message forwarded through the form, for newsletter member only)
- Purchase objectives (upon message forwarded through the form, for newsletter member only)
- Messages submitted through contact forms
We only collect information that is necessary to provide our services.
3How We Use Your Information
Your information is used solely to:
- Deliver our newsletter
- Process your subscription
- Respond to your inquiries
- Introduce you to our trusted real estate partner (only upon your request)
- Introduce you to our trusted renovation partner (only upon your request)
- Comply with applicable legal obligations
We never sell, rent, or trade your personal information.
4Newsletter
When you subscribe to the Houses of Japan newsletter, your email address is securely stored by our email service provider.
You may unsubscribe at any time using the unsubscribe link included in every newsletter.
Please note that unsubscribing immediately stops future newsletter deliveries.
5Payments
Payments are securely processed through Stripe.
Houses of Japan never stores or has access to your full credit card information.
All payment information is handled directly by Stripe in accordance with its own Privacy Policy.
6Sharing Your Information
Your information is only shared when necessary. This may include:
- Our trusted bilingual real estate partner (only if you request assistance)
- Our trusted renovation partner (only if you request renovation assistance)
- MailerLite (newsletter delivery)
- Stripe (payment processing)
- Government authorities when legally required
We never sell your personal information to third parties.
7Cookies
Houses of Japan does not use cookies for analytics, advertising, or tracking purposes.
Some third-party services linked from this website, such as Stripe, MailerLite, Google Earth, or external property listing websites, may use their own cookies. Those cookies are governed by the respective providers' privacy policies.
8Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it is securely deleted.
9Your Rights (GDPR)
If you are located in the European Union, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict the processing of your data
- Object to the processing of your data
- Withdraw your consent at any time
- Request a copy of your personal data (data portability)
To exercise any of these rights, please contact us at housesofjapan@gmail.com
10Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.
11Third-Party Websites
Our website contains links to third-party websites, including property listing websites, Google Earth projects, and partner companies.
Houses of Japan is not responsible for the privacy practices or content of these external websites.
We encourage you to review their respective Privacy Policies before using their services.
12Children's Privacy
Our services are intended for individuals aged 18 or older.
We do not knowingly collect personal information from children under the age of 16.
If we become aware that such information has been collected, it will be deleted promptly.
13Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this page.
We encourage visitors to review this Privacy Policy periodically.
14Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Last updated: July 2026